Shipping Policy

At Tree of Color, we are happy to offer worldwide shipping with tracking.

Most orders are delivered within 7-21 business days, depending on the destination country, local postal services, and customs processing.

Please note that delivery times may vary during holidays, busy shopping seasons, or unexpected delays with local carriers.

Order Processing

Orders are usually processed and prepared for shipping within 2-5 business days.

Once your order is shipped, you will receive a tracking number by email so you can follow your package.

Estimated Delivery Time

United States: usually 7-21 business days
Canada: usually 7-21 business days
Europe: usually 7-21 business days
Australia and New Zealand: usually 10-25 business days
Rest of the world: usually 10-25 business days

These are estimated delivery times and are not guaranteed. In most cases, packages arrive within the normal timeframe, but delays can sometimes happen.

Shipping Cost

Shipping costs are shown at checkout before payment.

From time to time, we may offer free shipping promotions.

Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, or local taxes, depending on your country’s rules.

These charges are not included in the product price or shipping cost and are the responsibility of the customer.

Wrong or Incomplete Address

Please make sure your shipping address is correct before placing your order.

If an order is returned to us because of an incorrect or incomplete address, we will contact you to arrange reshipping. Additional shipping costs may apply.

Lost or Delayed Packages

If your order is delayed, please contact us and we will do our best to help.

If a package appears to be lost, we will check the tracking information and work with you to find the best solution.

Need Help?

If you have any questions about your shipment, please contact us through our contact page or by replying to your order confirmation email.

If you are on this page, we assume something with your order went wrong. When in doubt, contact one of our friendly customer care reps at Support@TreeofColor.com or our Contact Us Page.